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The Ultimate Succession Planning Guide for 2024

Succession Planning Guide

Succession planning is a process integral to every organization’s long-term success. That being said, we are aware of the fact that there are many different ways of practicing succession planning.

That is why we decided to put together this comprehensive succession planning guide, where we would not only answer some of the most heavily searched questions about succession planning such as:

  • How to create a succession planning framework?
  • What is the role of employee development in succession planning?
  • How to pick succession candidates?

We will not only be providing you with the necessary definitions, core concepts, benefits, and best practices for creating succession plans but also give you give you a step-by-step guide.

This guide for creating succession framework will explain each and every step you need to go through in order to identify, develop, retain, and when the time comes, promote top talent but also show you which digital tools you can use in the process.

What is Succession Planning?

Definition of Succession Planning and Purpose

Succession planning is a common strategic initiative that organizations implement to identify and develop future leaders from within their ranks.

It involves pinpointing key positions in the company that are critical for operational success and grooming potential successors who can step into these roles seamlessly when the time comes.

Succession planning as a process is designed to ensure that leadership transitions occur smoothly, minimizing any disruptions to how things work in your organization.

The purpose of succession planning extends beyond filling vacancies.

It also focuses on preparing employees to advance in their careers, aligning individual growth with the organization’s long-term objectives.

By developing talent internally, companies can foster loyalty, reduce hiring costs, and create a leadership pipeline that strengthens the organization from within.

HR Party of One has a brilliant explanation of the basics of succession planning! It is a great video resource on succession planning that you have to watch!

Why Succession Planning Matters in Today’s Business Environment

The modern workplace is always rife with rapid changes, forcing organizations to adapt on the spot. Dealing with these changes is especially hard when they can potentially result in you losing a valuable employee.

Succession planning has become a crucial tool for companies looking to stay resilient and agile in the face of these uncertainties.

A well-executed succession plan allows businesses to:

  • Maintain continuity during leadership changes
  • Reduce dependency on external hires
  • Minimize downtime when key roles are vacated
  • Boost employee engagement by showing that the organization invests in the growth and development of its people

The ever-increasing demand for skilled leaders makes it more important than ever for companies to cultivate internal talent.

As opposed to being reactive to these changes, proactively preparing for future vacancies, organizations ensure they are not caught off guard by sudden departures or retirements, safeguarding their long-term stability.

What are the benefits of succession planning?

Effective succession planning has far-reaching impacts on employee retention, leadership continuity, and overall business resilience.

When employees see that the organization is committed to promoting from within, and that there are career paths available to them, they are less likely to look for opportunities elsewhere.

Ensuring that employees know there is room for internal mobility in your organization reduces turnover rates, ensuring that valuable talent stays within the company.

Leadership continuity is another key outcome when it comes to succession planning strategies.

With a solid succession plan in place, leadership transitions happen smoothly, avoiding gaps that could hinder decision-making or delay projects.

Organizations that prioritize succession planning can maintain their competitive edge, even in times of uncertainty.

Businesses that invest in succession planning are better equipped to weather unexpected challenges.

Whether it’s an economic downturn or a sudden leadership change, having a ready pool of skilled leaders allows the company to adapt quickly and emerge stronger.

That is why succession planning is not just about leadership! It’s about ensuring the organization’s resilience and long-term success.

The Succession Planning Process Explained Step-by-Step

Now that we’ve covered the meaning of succession planning as well as all the benefits and importance of succession planning, we can move on to how to practice succession planning.

In the following section we will be going over each step in the succession planning process, giving you a step-by-step succession planning guide that you can follow with ease!

Succession Planning Step 1: Identifying Key Roles Within Your Organization

When we are discussing the succession planning process, the first step has to be to identify which roles within your organization are critical for long-term success.

While key positions in organizations are often leadership roles, they can also include positions that require niche and specialized skills, as well as roles that require a lot of prior experience with the company

While determining key roles, it is highly recommended to look beyond job titles and focus on how each role significantly impacts your organization’s day-to-day operations and organizational strategy.

Key Leadership and Critical Roles to Focus On

When you are identifying positions that are integral to your organizational success, it is key to identify all current and future leadership positions. These leadership positions can include roles such as:

  • C-suite executives
  • Department heads
  • Team leads

Roles that require deep organizational knowledge shouldn’t be disregarded here!

Losing employees in these roles can create gaps that disrupt workflows and affect overall business continuity. Ensuring you have successors ready for these positions minimizes these risks.

The question is: How will you identify these potential successors?

Succession Plan Step 2: Evaluating and Identifying Internal Talent

This is where we move on to the second step of creating a succession plan. This is where leaders need to conduct a thorough assessment of their internal talent pool.

These assessments can come in plenty of different shapes and forms. If you have a competency framework already built for each department, you can easily start conducting competency assessments within your team to see which employee’s strengths match the requirements of the role.

When evaluating potential successors, you need to consider a wide array of factors. Employee performance and potential are after all quite nuanced areas. In order to get a holistic perspective into your potential successors, a great tool you can employ is 360-degree feedback!

Using 360-Degree Feedback to Identify Top Talent for Succession Planning

Teamflect's 360-degree feedback tool

360-degree feedback is a feedback process that includes input from all the parties interacting with an employee on a regular basis in order to get the complete picture.

This can include:

While conducting internal candidate interviews can be revealing to a certain extent, the best way to get the full picture of an employee’s performance is through 360-degree feedback.

360 feedback also helps leaders ensure a process free from performance review biases!

The 9-Box Talent Grid for Succession Planning

9-Box Talent Grid

Another incredibly effective tool in identifying key talent is the 9-box talent grid! It is one of the most widely used succession planning tools in the world and for a very good reason.

The 9-box grid helps leaders visualize two of the most important metrics in succession planning in relation to each other: Potential & Performance.

While the 9-box grid can be customized to reflect other evaluation criteria, potential and performance are the most common and easy-to-evaluate areas.

We put together an entire list of customizable 9-box grid templates for succession planning! You can download them for free right here: Free 9-Box Grid Succession Planning Templates

Succession Plan Step 3: Developing Employee Training and Development Plans

To ensure that potential successors are fully prepared for leadership roles, organizations must invest in comprehensive employee development plans.

Employee development plans should focus on developing both hard skills, such as technical expertise, and soft skills like leadership, communication, and decision-making.

Tailored training opportunities and employee mentorship programs will help accelerate the growth of high-potential employees, making them ready to step into key roles when needed.

Creating & Monitoring Individual Development Plans

Individual Development Plans

The employee individual development plans you create should be made up of SMART development goals.

These goals should be followed up on regularly through regular one-on-one meetings and competency reviews to ensure their effectiveness.

Whether you are developing plans for regular employees or for leadership succession planning, the development plans you create should be flexible, letting you make adjustments if necessary.

Below you will find a helpful tutorial you can use regardless of your succession planning model. Here is a video guide on how you can use AI effectively to analyze competencies and performance, in order to create employee development goals:

Succession Plan Step 4: Review & Evaluate the Succession Planning Framework

Once you have your succession plan, the work is not finished. Frequent analysis and evaluation of the succession planning framework’s efficacy are crucial to sustain its relevance with respect to the evolving goals of your organization.

This step involves assessing whether the chosen successors are still the best fit for the roles identified and determining if the skills and competencies targeted in the development plans are being cultivated effectively.

You need to conduct regular reviews that will monitor how well potential successors are progressing and make any necessary adjustments to their development plans as well as identify any new gaps that may have emerged.

During this stage, feedback from managers, HR teams, and even those who will take over is invaluable. A flexible succession planning strategy framework that can accommodate unforeseen eventualities such as alterations within organizational structure or strategic direction guarantees that your scheme remains relevant.

Helpful Succession Planning Tools

There are plenty of tools for succession planning that you can use in order to maximize the efficiency of your succession planning process. These tools include:

  • The 9-Box Talent Grid
  • Succession Planning Templates
  • Individual Development Plans

The best thing you can do regarding these tools for succession planning is to find a solution that integrates all of them into your everyday operations.

Branching career paths

For those using Microsoft Teams or Outlook on a regular basis, the best option here is Teamflect.

Teamflect is an all-in-one performance management app that just happens to be the highest-rated succession planning software in the Microsoft ecosystem.

Teamflect users can:

  • Create branching career paths for employees
  • Use AI to create data-driven development plans
  • Conduct performance reviews
  • Use the 9-box talent grid, customize it, and add multiple people inside it
  • Practice 360-degree feedback

And so much more without having to leave Microsoft Teams or Outlook once! Best part is, you can try this succession planning tool for absolutely free!

Manage performance inside Microsoft Teams
No sign-up required.
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Succession Planning Best Practices

To create a truly effective succession plan, businesses need to follow a set of best practices that ensure both the continuity of leadership and alignment with long-term goals.

By adopting a proactive approach and continuously refining your process, succession planning can become an integral part of your organization’s growth strategy.

1. Start Succession Planning Early

The best succession planning starts much before any key roles become vacant. Companies waiting until an executive leaves or a critical role opens up often end up looking for suitable replacements overnight.

Starting the planning process early guarantees that there is adequate time to evaluate internal talent, offer necessary developmental opportunities and avoid hasty actions when the transitions happen.

Being Proactive vs. Reactive

Being proactive in succession planning means anticipating future vacancies and preparing for them well in advance.

Having a proactive approach means regularly identifying employees with high potential and creating tailored development plans to groom them for leadership positions.

On the other hand, reactive planning occurs when organizations are forced to fill roles due to an unforeseen departure. Reactive planning often leads to poor choices, reliance on external hires, and gaps in leadership that can disrupt business continuity.

2. Align Succession Plans with Organizational Goals

Effective succession planning goes hand-in-hand with your organization’s broader strategic objectives. The key roles you focus on and the successors you develop should align with where your company is headed in the long term.

This ensures that your leadership pipeline not only fills gaps but actively drives the company towards its future goals.

Succession Planning and Long-Term Business Strategy

Succession planning should be viewed as a strategic initiative, not just an HR task. To align succession planning with long-term business strategy, it’s important to understand what skills, competencies, and leadership qualities will be needed to steer the organization in the future.

This can involve considering industry trends, potential business expansions, and anticipated leadership challenges, and then developing a succession plan that prepares leaders who can meet those demands.

3. Invest in Leadership Development

Developing future leaders is an ongoing process that requires significant investment in leadership development.

It’s not enough to simply identify successors. You need to provide them with the tools, training, and mentorship necessary to grow into their future roles.

A robust leadership development program should focus on both the technical skills required for key positions and the soft skills needed for effective leadership.

Tools, Training, and Development Opportunities

Leadership development programs should be tailored to the individual needs of each potential successor.

This might include providing access to management training programs, one-on-one mentorship with senior leaders, or opportunities to take on new projects that build relevant skills.

Utilizing technology like Teamflect can help automate and track these development initiatives, ensuring that employees are progressing according to plan.

4. Regularly Review and Update Your Succession Plan

A succession plan is not a one-time effort. As your organization evolves, so should your succession strategy.

Regular reviews allow you to adjust for any changes in business goals, employee performance, or industry trends.

Succession plans that are reviewed and updated periodically are more likely to remain relevant and effective in preparing your organization for future leadership transitions.

Adapt to Changes Within the Organization

Organizations are dynamic, with shifts in leadership, new business initiatives, and unforeseen challenges.

Succession planning must adapt to these changes.

For example, a high-potential employee may leave the company, or a key role may evolve to require new skills. By regularly revisiting and adjusting your succession plan, you ensure that it continues to align with your organization’s current and future needs.

Succession Planning Challenges and Pitfalls to Avoid

Even with the best intentions, succession planning can encounter several challenges and pitfalls that may undermine its effectiveness.

Being aware of these common mistakes helps organizations refine their approach to ensure their succession plan truly serves its purpose.

Common Mistakes in Succession Planning

Succession planning requires careful strategy and execution, and there are several common mistakes that organizations should avoid if they want to develop a successful leadership pipeline.

Relying Too Heavily on External Hires

One of the most significant pitfalls in succession planning is over-reliance on external hires to fill leadership positions.

While bringing in fresh perspectives from outside the organization can be beneficial, an overemphasis on external talent may demotivate internal employees who see fewer opportunities for advancement.

External hires often require more time to acclimate to the company culture and processes, increasing the risk of leadership gaps during critical transitions.

Lack of Communication Within the Organization

Another frequent mistake is failing to communicate the goals and processes of succession planning within the organization.

Without transparent communication, employees may feel uncertain about their future or perceive favoritism in the selection of successors.

Moreover, a lack of clarity can hinder the overall success of the plan, as employees might not fully understand the expectations for growth or how they can position themselves for leadership roles.

How to Overcome Succession Planning Challenges

Succession planning challenges can be addressed through proactive measures that focus on building internal talent, promoting transparency, and aligning succession planning with overall organizational growth.

Building a Culture of Talent Development

The most effective way to overcome succession planning challenges is to foster a culture where talent development is a priority.

When employees are encouraged to develop their skills and seek out growth opportunities continuously, the organization naturally builds a robust leadership pipeline. This requires organizations to invest in training, mentorship, and performance feedback programs that support employee growth at all levels.

To successfully build this culture:

  • Create clear career paths that show employees how they can advance within the company.
  • Invest in leadership training that is accessible to a broader range of employees, not just those already in management roles.
  • Encourage cross-department collaboration, allowing employees to broaden their skill sets and gain experience in different areas of the business.

Written by Emre Ok

Emre is a content writer at Teamflect who aims to share fun and unique insight into the world of performance management.

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