Dedicated Success Managers, Seamless Rollouts, Ongoing Support  

From implementation to optimization, our success team ensures your Teamflect journey is smooth, fast, and tailored to your organization’s needs.
Teamflect offers free onboarding and support.Customer Success hero image
5,000+ teams have saved millions of hours with Teamflect.
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"We feel that we always have a person who can assist and support us in any step of the process."
Tim Spearin
Lenar Asanov
Sr. Global Reward Analyst

A dedicated customer success manager in your corner

Work directly with a Success Manager who learns your organization's unique needs and proactively guides you to measurable outcomes. No ticket queues, no hand-offs. Just consistent, expert support from someone invested in your success.
Assigned Customer Success Manager

Effortless implementation with expert guidance

Your dedicated Success Manager walks you through every step of setup and rollout. Plus, our adoption kit, packed with click-through presentations, tutorials, and real-world use-case scenarios, makes organization-wide onboarding a breeze.
Free implementation

Help from real people, whenever you want it

Our chatbot is here for quick answers, but when you want a real conversation, getting to a human is just a couple of clicks away. You’ll always have easy access to people who know your business and can help you get things done.
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Direct access to your dedicated Success Manager
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Switch from chatbot to human anytime
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Email, chat, or scheduled calls: Your choice
Free implementation

Comprehensive admin & end-user training for a strong start

We train your admins to configure Teamflect precisely for your workflows, while your end users learn through real-world scenarios that mirror their daily work. Our training programs are one of the reasons Teamflect has the highest adoption rate among its competitors.
Comprehensive training

An always-growing library of tutorials and help articles

Whether you’re brand new or looking to refine your process, our library of video guides and help articles keeps you moving forward. New content is added regularly, so you’ll always find up-to-date answers and fresh best practices.
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Library of video tutorials and articles

You request a feature. We implement it.

Many of our most-loved features began as customer requests, and yours could be next. Every suggestion we receive helps shape our roadmap, so you’ll always see your needs reflected in the product you use every day.
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Customer Success Stories

Meet some of the HR leaders who are leveraging Teamflect to craft robust performance management strategies and enhance employee engagement.
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"We have used Teamflect across all of our regions and I can honestly say that out of all the HR solutions we’ve tried, Teamflect was the best for us. Accessing Teamflect through Microsoft Teams allowed us to digitize our entire performance management process on a global scale. "

Lenar Asanov, Sr. Global Reward Analyst - Invacare

Frequently Asked Questions

Here are some of the most frequently asked and heavily researched questions about Teamflect's customer success team.
What can I ask my customer success manager about?
Do you offer end-user & admin training?
Is there an implementation fee?
Is my customer success manager only there to help me with implemenatation support?
Is customer support free?
How often can I contact support?

Do you have a question about Teamflect and how we help our customers? Get in touch!

To learn more about Teamflect, you can contact us or start using it for free straight if you want less than 10 users on the platform.