Spike enables global retail brands to enjoy painless end-to-end digital transformation. Based in the UK, they are all about perfecting retail technology, working with well-known retail clients to ensure digital retail experiences are fast, secure and perform brilliantly.
Spike's passionate tech-savvy consultants work closely with their clients to ultimately make happy shoppers and bring business growth.
As Spike grew, so did its need for a dynamic HR system that could adapt to its unique small-business environment. Unlike larger corporations with extensive HRIS systems, Spike required a solution that was streamlined yet comprehensive.
We had the chance to have a lovely chat with Rebecca Ives, HR Consultant at Spike, about how they use Teamflect for career and performance management.
"What stood out about Teamflect was that it was a Microsoft partner."
Rebecca Ives – HR Consultant
From day one, it was Teamflect's integration capabilities that stood out to Rebecca, as well as the fact that Teamflect is a licensed Microsoft Partner that has been featured by Microsoft on multiple different occasions.
Rebecca goes into detail about her decision-making process as follows: "Teamflect being fully integrated to Office 365 rather than another tool or system that people need to log into , is what made me think: This is an interesting tool."
Teamflect's complete Microsoft integration meant that the Spike team could adopt the platform without adding another system to their tech stack. Everything remained within their familiar Microsoft environment.
"The automation capabilities of Teamflect is great! it's set up to run itself."
Spike has built a comprehensive system that begins the moment someone joins the company. New hires enter a structured probation process with goal setting from day one and monthly checkpoints for both employees and managers.
The system automatically pulls hire dates from Microsoft, triggers six-month and twelve-month reviews based on anniversaries, and sends all notifications without manual intervention. Rebecca built the custom forms once, and now the entire process runs automatically.
Rebecca and the team put their people at the heart of the process. They've created cascading goals connecting individual objectives to company targets, ensuring everyone understands their contribution to Spike's success.
The automated system handles the logistics while the HR department maintains the human touch.
"The ease of use is clear both from a front-end and back-end perspective, particularly from an HR standpoint. It's very straightforward. You don't need to be an IT specialist."
Implementation was remarkably simple. Because Teamflect feels like a natural extension of Microsoft Teams rather than a separate tool, getting stakeholder buy-in and employee adoption happened smoothly, crucial for a company that prides itself on seamless digital solutions.
By automating their entire performance management process while keeping people at the heart of everything, Spike has created an HR system that runs itself, allowing Rebecca and her team to focus on strategic initiatives rather than administrative tasks.
As Spike continues to help retail brands transform digitally, Teamflect is here to ensure their internal processes are equally cutting-edge.
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