Free ebook offering step-by-step guidance and tools to set up your performance management system
X icon

Table of contents

Table of contents
TL;DR — Quick Summary
  • What It Is: A 9-box grid maps employees on two axes, performance (x-axis) and potential (y-axis), creating 9 categories from "Bad Hires" (bottom left) to "Stars" (top right) for succession planning and talent assessment.
  • Key Benefits: Enables performance differentiation in large organizations, identifies succession planning candidates, guides talent development strategies, and spots flight risks before they leave.
  • Common Pitfalls to Avoid: Don't rely solely on the 9-box grid (combine with 360-feedback), avoid subjective bias by using objective criteria, update regularly to reflect growth, and always pair assessments with actionable development plans.

The 9-box grid plots employees on two axes, performance and potential, into nine cells that show who is ready for more, who needs support, and where your future leaders sit today.

This article provides a complete 9-box implementation: six free templates (Excel, PowerPoint, PDF, Word) ready to download, plus a practical playbook for defining performance and potential before you calibrate, reducing bias in the review, and turning placements into real development and performance plans once the meeting ends.

Eight templates are below: five spreadsheets, a fillable PDF, a Word file and a slide deck. Each one uses the same nine cells and the same axis order, so a grid started in Excel can be finished in the deck without renumbering anything. Two of the spreadsheets carry formulas that place a person automatically once you enter a performance score and a potential score.

What is the 9-Box Grid?

The 9-box grid is a talent assessment matrix that plots employees on two axes: current performance on the X-axis and future potential on the Y-axis. Each axis has three levels (low, moderate, high), which creates nine cells.

Where someone lands tells you what kind of investment the role and the person need from the business: development, stretch, retention, or course-correction.

With the way the 9-box grid is set up, it lets organizations clearly visualize where employee performance and employee potential overlap. Let's take a look at the grid itself to get a better understanding of 9-box grid succession planning:

9 Box Grid Explanation Infographic

The X-axis represents performance against current role expectations. The Y-axis represents potential to take on broader scope, more complex work, or a more senior level. The corners do most of the storytelling.

Top-right is where future leaders sit, the people consistently delivering at high performance with the headroom to take on more. The bottom-left cell is the inverse, and usually triggers a performance improvement plan or a role change.

The middle of the grid is where most of your team will land, and that is the design working as intended. A function staffed entirely with high-potential, high-performing talent creates internal competition and avoidable attrition. Steady performers in clearly defined roles are what keeps the work moving.

The framework earns its place because it forces one structured conversation about two qualities that get discussed separately too often. Once an employee's position is mapped, the next conversation gets sharper. Coaching, promotion path, retention risk, or an exit plan can all be weighed with performance and potential visible at the same time, rather than traded off one at a time across different review cycles.

Video thumbnail

The grid is usually credited to McKinsey, which built the framework for General Electric in the 1970s to compare business units before it was adapted to compare people. That origin is why the language still leans on portfolio words like investment and divestment rather than development words.

Why Some HR Teams Call the 9-Box Grid Outdated

The 9-box grid is called outdated because it rates potential, which nobody can measure directly, on the same nine-cell scale as performance, which is already recorded and auditable.

Are there any disadvantages to using a nine-box grid for succession planning? Sure. The 9-Box Grid also has some limitations that must be kept in mind. As a subjective evaluation, the 9-Box Grid results can vary depending on what biases and perspectives the evaluator brings to the table.

More than half of employees (51%) say their annual performance reviews are biased or inaccurate, and 87% report that unfair ratings reduce their engagement, which shows why any 9-box discussion should be grounded in clear criteria and multiple data sources.

Even though it's valuable, it should be used along with other tools and strategies as part of a succession planning process.

7 Free Downloadable 9-Box Grid Templates

You didn’t think that we would go on and on about the benefits of using 9-box grid templates without providing you with some, did you? Here are some free 9-box grid templates for you to use!

1. Teamflect’s Interactive 9-Box Grid (Microsoft Teams-Integrated)

9 box assessment template you can use in Teams with Teamflect
9-box grid view in Teamflect

Best for: Teams that don’t want to work with static Excel files and prefer an interactive 9-box grid that lives inside their existing performance review process in Microsoft Teams.

What's inside: a live 9-box view in Microsoft Teams, the same axis order as the spreadsheets below, AI-suggested placement, and employee data pulled automatically from the review so a talent calibration session never starts with a blank grid.

Key features

  • Interactive 9-box grid embedded in Microsoft Teams
  • Fully customizable with the grid expanding all the way to 5x5
  • Can be added automatically to the end of any performance review
  • Pulls in employee data directly from the review, with no manual entry
  • Built on top of customizable performance review templates
  • Built-In AI to help analyze review results and suggest grid placement‍

Why choose this template

Unlike the other templates on this list, Teamflect’s 9-box grid isn’t a standalone Excel document. Because it’s part of Teamflect’s performance review templates, all the relevant employee data is already there when you open the grid. This removes the need for repetitive data entry and lets you focus on analyzing results and planning next steps instead of managing spreadsheets.

‍

2. Formula-Ready Excel 9-Box Grid (Simple + Functional)

An excel 9 box grid template with a built-in formula

Best for: Teams who already work in Excel and want a 9-box matrix that handles the categorization work automatically. Score every employee on Performance and Potential and the grid places them in the right cell.

What's inside: two tabs, a 1 to 3 rating scale on both axes, a lookup formula that drops each name into the right box, and space for fifty employees, enough for one full talent review cycle without duplicating the sheet.

Key features

  • 50-row roster sheet with Performance and Potential scoring on a 1–3 scale
  • Built-in formulas that calculate the box number, category name, and recommended action for each employee
  • Visual grid sheet that auto-populates with names as you score the roster
  • Instructions sheet covering the scoring scale and the meaning of all nine categories

Why choose this template: The visual layout is plain by design. What it offers instead is full automation. Score the roster and the assessment matrix updates without any drag-and-drop, which keeps reviews repeatable across cycles and removes the drift that comes from manually placing names into cells.

3. Color-Coded Excel 9-Box Grid (Visual + Easy to Interpret)

Customizable 9 box grid template downloadable for free

Best for: Teams that want a polished, dashboard-style 9-box matrix with vivid color blocks and a category-by-category headcount view. Manual category assignment makes it a strong fit for smaller groups where every placement is discussed individually.

What's inside: two tabs, a dropdown rating for each of the nine categories instead of a numeric scale, live per-box counts and percentages for the whole talent distribution, and room to relabel every category with your own names.

Key features

  • Nine color-coded categories with a category dropdown on the roster sheet (no scoring required)
  • Live count and percentage per box, auto-calculated from the roster
  • Names listed by category in a reference section below the dashboard
  • Custom-named categories (Future Leader, Strategic Star, Enigma, and so on) for teams that prefer their own internal naming

Why choose this template: Manual placement gives reviewers more control than score-driven categorization. The result is a presentation-ready talent mapping dashboard that drops straight into a leadership review without further formatting.

4. PowerPoint / Slides 9-Box Grid (Presentation-Ready)

Editable 9 Box Grid template for PowerPoint or Google Slides

Best for teams who run their talent mapping reviews in slides instead of spreadsheets, or who need to drop the grid into a longer leadership presentation.

What's inside: four editable slides, no numeric scale since placement is manual, a recommended-actions slide that doubles as the placement rationale for the room, and a consistent color palette across the deck.

Key features

  • Four editable slides: cover, framework with category names, team talent map with name placeholders, and a recommended-actions overview
  • Compatible with Google Slides via standard PPTX import
  • Native PowerPoint shapes and text boxes rather than flattened images, so every element is editable
  • Consistent navy, slate, and teal palette across all four slides

Why choose this template: Slides change the conversation. Excel is for capturing scores. A deck is for presenting decisions. Each box is a real shape rather than a flattened image, so reviewers can drop in names, change categories to match an internal naming convention, or pull the matrix into a longer leadership presentation without rebuilding from scratch.

5. Interactive Excel 9-Box Grid (Advanced + Tutorial Included)

Interactive 9 Box Grid Talent Mapping Matrix for in Excel

Best for: Excel users who want a working editable 9-box talent matrix and want to understand how it was built, so they can recreate or adapt it for future reviews.

What's inside: three tabs, a 1 to 3 scale on both the performance and potential axes, an array formula that auto-populates each cell, and 23 sample employees preloaded so the grid isn't empty on first open.

Key features

  • Score-driven grid that auto-populates each cell using TEXTJOIN array formulas
  • Distribution summary with total assigned and per-category counts
  • Tutorial sheet explaining the formulas, layout decisions, and how to extend the framework (including Power BI and DAX equivalents)
  • 23 sample employees pre-loaded, so the assessment grid looks populated on first open

Why choose this template: The tutorial is the differentiator. Most templates hand you a finished file and stop there. This one walks through the array-formula entry rules, the styling choices, and how to filter the grid by department, so the next time you need a similar tool you can build it yourself rather than hunt for another download.

6. Fillable PDF 9-Box Grid (Editable + Printable)

Editable PDF 9 box grid template that is printable

Best for: Teams who want a single-page 9-box assessment form they can fill on screen, share over email, or print and complete by hand.

What's inside: one page, no numeric scale since names are typed directly into each box, 13 fillable fields including a notes section for flagging a ready-now successor, and room for as many names as fit in each box by hand.

Key features

  • 13 fillable form fields: three at the top for Team, Period, and Reviewer, nine multi-line cells for typing names' into each box, plus a notes section for follow-ups
  • Editable in any PDF reader (Acrobat, Preview, browser viewers, mobile apps) with no special software required
  • Printable, single-page landscape layout with high-contrast readability.
  • Each box opens as a blank multi-line area ready for direct typing or hand-written notes

Why choose this template: The format removes the software dependency. There is no Excel, no PowerPoint, no Google Workspace login. Fill the form on screen and save your copy, or print a blank sheet for an in-person calibration session and transcribe later. The same file works for digital and offline reviews, which makes it the right fit for off-site sessions and any team that prefers pen and paper.

7. Editable Word 9-Box Grid Template

Blank 9 Box grid template in Word

Best for: Teams who want to embed the 9-box matrix inside a larger HR document, share an editable draft over email, or use Word as their main writing surface for talent reviews.

What's inside: two pages, a category reference table instead of a numeric scale, a Notes and Action Plan section grouped by zone with space to name a development plan owner for each, and blank cells sized for typing names directly.

Key features

  • Two-page editable Word document in landscape orientation
  • Page one holds the full 9-box grid as a real Word table with color-coded category bands and blank cells for typing names
  • Page two includes a Notes and Action Plan section grouped by zone, plus a category reference table for quick lookup during reviews
  • Works in Microsoft Word, Word for the Web, and Google Docs

Why choose this template: Word is where most HR documentation already lives. Calibration notes, succession plans, manager guides, employee development paths. Dropping the talent mapping grid into the same format means it can sit alongside the rest of the documentation rather than as a separate file. The blank cells type cleanly, and the document prints well if anyone needs a hard copy.

Using 9-Box Grid Succession Planning

Why should you implement the 9-box talent grid

We've established a clear understanding of what the 9-box grid is. Now let's see how 9-box grid succession planning actually works, especially if you want to run it through 9-box succession planning software instead of a spreadsheet.

It is essential to involve multiple stakeholders in the evaluation process when using the 9-Box Grid for Succession Planning. Taking into account different perspectives and experiences will help ensure that the results are as accurate as possible.

A well-rounded view of an employee’s performance and potential can be provided by managers, HR professionals, and other key decision-makers.

What to do with the results?

Once the evaluation process is complete, a business can use the results of the 9-Box Grid to make educated decisions about personnel management and development. They can identify critical roles and workers who are prepared to take the lead, as well as those who need additional support to realize their full potential.

Organizations can then use this data to create a personalized growth plan and pinpoint any possible difficulties with succession planning.

9-Box Grid With Numbers: What Box 1 Through Box 9 Mean

The nine boxes are numbered from the bottom-left cell to the top-right cell, so Box 1 is low performance with low potential and Box 9 is high performance with high potential.

Box Potential x Performance Name What It Usually Means for Headcount Next Move
Box 1 Low x Low Bad Hires The smallest group in a grid that has been calibrated Decide inside one cycle: role change or exit plan, with the date written down
Box 2 Low x Moderate Backups Small and stable by design Keep in role and write down what the role needs, so a successor can be found later
Box 3 Low x High Workhorses Usually larger than managers expect Protect the pay and the scope; do not move into people management by default
Box 4 Moderate x Low Inconsistent Performers More often a placement problem than a person problem Check the job fit first, then set one measurable target for the next cycle
Box 5 Moderate x Moderate Core Players The group most people land in One stretch assignment each, then re-rate next cycle
Box 6 Moderate x High High Performers The second largest group in most grids Deepen scope inside the same discipline and name the next specific skill
Box 7 High x Low Dysfunctional Geniuses Small, and the costliest box to leave alone Name the behaviour in the next 1-on-1, not the potential
Box 8 High x Moderate High Potentials Small, and the box succession planning depends on Assign a mentor plus a named target role with a date
Box 9 High x High Stars Small in any honest grid Have the retention conversation before the review, not after

Most teams score each axis 1 to 3, which maps one score directly to one row or column. A 1 to 5 scale gives finer ratings but needs a rule for what happens to a 2 or a 4, so decide that rule before the first calibration meeting, not during it.

Whichever scale you pick, keep it consistent with the one already used in your employee performance scorecard.

What Does Each Box on the 9-Box Talent Grid Stand For?

The 9-box talent grid is an incredible tool for effective performance management and succession planning. The results from the 9-box talent grid can help organizations map out their talent effectively.

In order  to use the 9-box talent grid effectively, leaders need to understand what each slot on the 9-box talent management matrix stands for.  So now, we will explore what an employee’s position on the 9-box employee assessment needs and what a leader can do to improve that employee’s standing.

1. Low Potential, Low Performance: Bad Hires (Bottom Left)

  • Characteristics: These employees typically struggle with their job duties and show little potential or motivation to improve. They are also often referred to as bad hires.
  • Action: Consider development plans, role changes, or performance improvement plans. This may also simply be a case of being a bad match for the company.

2. Low Potential, Moderate Performance: Backups

  • Characteristics: Employees here do their job adequately but show limited potential for growth beyond their current roles.
  • Action: Focus on skill enhancement and finding roles that align with their capabilities.

3. Low Potential, High Performance: Workhorses

  • Characteristics: These individuals excel in their current roles but may not demonstrate the potential to take on significantly larger responsibilities.
  • Action: Recognize their contributions and explore ways to increase job satisfaction.

4. Moderate Potential, Low Performance: Inconsistent Performers

  • Characteristics: These employees have potential but are currently underperforming, possibly due to a lack of alignment, motivation, or fit.
  • Action: Identify barriers to performance and provide targeted development opportunities.

5. Moderate Potential, Moderate Performance: Core Players

  • Characteristics: These individuals are solid performers with the potential for further growth, possibly into leadership roles at the next level.
  • Action: Develop their skills and prepare them for more significant responsibilities.

6. Moderate Potential, High Performance: High Performers

  • Characteristics: High achievers who may rise to leadership roles within their current function or department.
  • Action: Challenge and empower them with new opportunities for growth and learning.

7. High Potential, Low Performance: Dysfunctional Geniuses

  • Characteristics: These employees show signs of significant future contributions but are currently not performing well, which may be due to newness in the role or misalignment.
  • Action: Provide coaching, support, and possibly realignment to leverage their potential.

8. High Potential, Moderate Performance: High Potentials

  • Characteristics: Individuals in this box are performing well and have the potential to move into higher leadership roles or take on significantly more complex challenges.
  • Action: Accelerate their development with targeted training and stretch assignments.

9. High Potential, High Performance: Stars (Top Right)

  • Characteristics: These are your star performers with the ability to significantly impact the organization’s future, often viewed as future leaders.
  • Action: Provide strategic development opportunities, mentorship, and succession planning to retain and nurture these talents.

How to Define "Performance" and "Potential" Before You Calibrate

Most 9-box reviews fall apart in the same place. Two managers sit down to rate the same employee and they are working from two different definitions. One reads "potential" as long-tenure loyalty. Another reads it as cultural fit. A third reads it as "I think they could be a director someday." The grid ends up reflecting reviewer differences more than employee differences.

Tester's Notes:
"The accurate prediction of how far and how fast individuals can advance at work — potential — is incredibly valuable but remains a significant challenge. Our consulting and teaching experience shows massive variation in practice and the use of unproven methodologies in the potential identification process."
—Marc Effron · President · The Talent Strategy Group

Get the two definitions on paper before the calibration meeting starts. A defensible version of each is below.

Performance is what someone delivered

Performance looks backward. It rates the last 12 to 18 months, not the last quarter. Anchor on observable signals:

  • Goal attainment against the targets the employee was given for the cycle
  • Quality of work, judged against the standards of the role rather than the manager's preferred style
  • Stakeholder feedback from peers, partners, and customers, not only the line manager
  • Role mastery, the technical and operational fluency expected at the level

The simplest correction to most performance ratings is documentation. Asking managers' to log specific examples month by month produces a more honest 12-month picture than reconstructing it from memory at year-end.

Potential is what someone could deliver

Potential is the contested half, and it is where most calibrations stall. The most rigorously researched answer comes from Korn Ferry, whose decades of work point to one trait above all others: learning agility, the willingness and ability to learn from experience and apply that learning to new, unfamiliar situations.

The data is striking. According to Korn Ferry's research, executives with high learning agility are 18 times more likely to be identified as having high potential than peers with low learning agility, and they are promoted roughly twice as fast. Korn Ferry has gone as far as to argue that learning agility is a stronger predictor of leadership success than IQ, emotional intelligence, or formal education.

9-Box Assessment Questions: What to Ask Before You Place Someone

Twelve questions, six per axis, are enough to place someone defensibly: each one is answered on the same 1 to 3 scale, and the two totals give the row and the column.

Six questions for performance:

  1. Did this person meet the goals that were written down at the start of the period? (1 = missed most, 2 = met most, 3 = met or exceeded all)
  2. How much of the result was inside their own control? (1 = mostly external, 3 = mostly theirs)
  3. Would the outcome have happened without them?
  4. Was delivery steady across the whole period, or concentrated in the last month?
  5. Did they deliver without pulling capacity away from teammates?
  6. Has this level of delivery held for more than one review cycle?

Six questions for potential:

  1. Has this person already succeeded at something they had never done before?
  2. After feedback, do they change the approach or repeat it?
  3. Can they explain their own work to someone outside their function?
  4. Do peers bring them problems that are not in their job description?
  5. Would you give them a team of five next quarter, and what exactly would you worry about?
  6. Do they want the next role, or would the move be your idea?

Score every person against all twelve questions before anyone is placed on the grid. Placing first and justifying afterwards is what turns a calibration meeting into a negotiation.

Running these questions against a locked set of performance review templates keeps the scoring consistent instead of improvised meeting to meeting.

A first pass through all twelve, done as a 45-minute 9-box calibration meeting, is enough to get every name placed with reasons attached.

Note: If these fields sit under different names in Teamflect's own 9-box assessment form, the names used in the form take precedence over these questions, in which case the question wording is written to match the form.

How to Reduce Bias in 9-Box Reviews

The biggest risk with the 9-box grid is not that it sorts people. It is that the sort encodes bias and then gives that bias a structured, official-looking output. A scribbled rating in a manager's notebook can be argued with. A shaded cell in a calibrated matrix is much harder to challenge six months later.

Expert Quote:
"Rather than run more workshops or try to eradicate the biases that cause discrimination, she says, companies need to redesign their processes to prevent biased choices in the first place."
—Iris Bohnet, Harvard Kennedy School

Bohnet's argument in the Harvard Business Review article "Designing a Bias Free-Organization" is that organizations should redesign their processes to prevent biased choices, rather than trying to eradicate biases through awareness training. Her framing is the right one for the 9-box. The 9-box talent grid is one of those processes that has to be designed in a specific way to avoid biases.

Patterns across 11,000 performance reviews show the same four cognitive biases account for most of the noise in a typical calibration meeting:

The biases that distort 9-box ratings

Four cognitive biases account for most of the noise in a typical calibration meeting:

  • Recency bias. Managers weight the last six to eight weeks of work more heavily than the prior 10 months.
  • Hallo effect. A strong impression in one area (presentation skills, technical reputation, recent visible win) inflates ratings on unrelated dimensions.
  • Similarity bias. Managers rate higher on potential when the employee reminds them of themselves at an earlier career stage.
  • Charisma bias. Extroverts and confident communicators are systematically rated higher on potential than equally capable introverts.

The potential axis is the most exposed to these distortions, because performance has at least some objective anchors and potential often has none.

Four process changes that actually move the rating

These are structural fixes, not awareness exercises.

  • Evaluate jointly, not separately. Bohnet's own research found that reviewers focus on individual performance when comparing employees side by side, and fall back on group stereotypes when evaluating each one alone.
  • Require behavioral evidence, not adjectives. "Demonstrated executive presence" is a stereotype dressed as a rating. "Led the cross-functional Q3 launch with two skip-levels reporting in" is an observable action.
  • Build diverse calibration panels. A panel that includes more than one gender, ethnicity, and function challenges similarity bias before it gets baked in.
  • Audit the grid for demographic skew before signing off. Before placements are finalised, sort high-potential designations by gender, ethnicity, and team. If the distribution looks nothing like the underlying employee population, reopen the discussion.

Best Practices For Implementing the 9-Box Grid Models in Your Organization

To best make use of the 9-box grid method, make sure to implement the following in your strategy:

  • Clear Metrics: Setting clear and objective criteria is crucial in order to remove bias from any assessment processes.
  • Be Collaborative: Utilize a collaborative approach to gather insights and ensure its well-roundedness and gather input from multiple sources to keep data accurate.
  • Update Regularly: Employee growth is not a one-off and stagnant process therefore it is imperative that the 9-box grid adapts as employees develop and change.
  • Development Plans: 9-box grids are not meant to be a one-time use template but rather a tool to assist with further development which is why you need to link your template to development plans that will allow for employees to flourish in the long-term.
  • Transparency: With any employee related initiative, it is crucial to establish clear and transparent communication that will allow for alignment and understanding.

When implemented well, these strategies with the 9-box grid will help your workforce grow, engage them and retain top talent within your organization.

Related posts

Create high-performing and engaged teams - even when people are remote - with our easy-to-use toolkit built for Microsoft Teams