Altis Consulting, a boutique data and analytics consulting firm with a global presence primarily in Australia, New Zealand, and the UK, stands out for its highly skilled consultants and unique approach to transforming data into actionable insights.
Celebrating 25 years of expertise, Altis distinguishes itself not by the scale of its operations but by the depth of its technical savviness and its ability to humanize data interpretation for its clients.
As Altis Consulting continued to grow and evolve, the need for a more robust and flexible performance management system became apparent. The company sought a solution that could not only support its expanding global strategy and reinvigorate company values but also enhance its focus on broader aspects of performance management.
Teamflect emerged as the ideal solution, offering a customizable platform that aligned perfectly with Altis's need for a robust, all-encompassing tool to manage performance reviews, goal setting, and employee recognition.
Charmaine Loratet, Chief People Officer at Altis Consulting, noted that Teamflect not only met their specific functional requirements but also supported the company's strategic goals and cultural ethos, providing a unified system that facilitated both management efficiency and team connectivity.
"Teamflect has been a really solid platform that's enabled us to do exactly what we need to do to allow our people to focus on what they do best every day."
Charmaine Loratet - Chief People Officer
The team over at Altis Consulting was looking for a well-rounded performance management platform that was in line with their organizational values. As Charmaine explains "We needed a system that is going to be able to integrate with values, goals, and our broader strategy that allows for recognition, basically a system that is well-rounded."
This is where Teamflect came in and truly stood out among the competition. Teamflect was such a good fit for Altis that Charmaine points out "It was almost too good to be true! We found everything that we were looking for in a system. Teamflect ticked all of our boxes.".
"Teamflect really hit the spot for us, especially on the customization front and how easy it was for them to meet our needs."
The Teamflect platform is designed in a way that every organization can truly make it their own. Every single module in Teamflect was built with the awareness that while teams may have similar needs, their methods for meeting their needs could be night and day.
Teamflect's customization capability ensured that the software not only fit seamlessly into their existing workflows but also their evolving business demands.
"Teamflect also ticked our security check, which was a huge aspect!"
When you are an organization like Altis Consulting that handles a lot of data and analytics, security is one of the most important criteria when choosing a digital solution.
Just as Teamflect, ticked all the boxes in terms of features, but also in the security department, providing peace of mind that sensitive data was handled with the utmost integrity and in compliance with global standards.
"The integration with my Microsoft Teams meetings makes my life so much easier. It's a one-stop shop."
As a software designed specifically for Microsoft Teams and Outlook, Teamflect's integration with Altis's meeting processes significantly streamlined administrative tasks.
Charmaine noted, "It captures all of my action items, I'm able to capture feedback from my team, and it leads straight back into reviews and meeting discussions." Teamflect's integration into Microsoft Teams meetings proved invaluable in maintaining a clear and consistent communication flow and ensuring that every meeting was productive and outcome-oriented.
Charmaine further elaborated on the matter "I think Teamflect has been pivotal in helping us articulate the strategy that we've set. For us, we've had all these things that we wanted to do. Teamflect just made it really easy by centralizing it, allowing us to put all of our goals into one location, and the team to be connected to those goals."
"Customer service is surprisingly good! When you have an offshore organization and you're down under, you expect that there's going to be a whole bunch of delays but there actually isn't."
The exceptional customer service provided by Teamflect was a testament to their commitment to client satisfaction, regardless of geographic location.
The prompt responses and effective solutions reinforced Altis's decision to choose Teamflect, ensuring that any potential issues were swiftly and efficiently resolved.
Through Teamflect, Altis Consulting not only found a solution that met their immediate needs but also acquired a strategic partner that contributed to their ongoing success and adaptation in a dynamic industry landscape. For small firms navigating growth in data and analytics, their journey is a compelling one.
.svg)
00:00:00
For us it's been a really solid platform that's enabled us to do exactly what we need to do, to allow our people to focus on what they do best every day.
How did you discover Teamflect?
We needed a system that would integrate with our values, our goals, and our strategy, and that allows for recognition — basically a well-rounded system. So we went out to the market and met with about five different organizations, and Teamflect really
00:00:48
hit the spot for us, especially on the customization front and how easy it was for them to meet our needs.
What exactly made Teamflect stand out?
Teamflect ticked all of our boxes. What we were looking for was a tool that provided 360 feedback and that we were able to use with clients — because we're a professional services firm, so for us it was very much about how do we go out to clients, get the feedback we need, and how do we customize that. How do we
00:01:22
make sure that we are building out the cultural aspect of everything we do here, because culture is a huge part of what makes Altus so unique. How do we capture that in the essence of a system we're using to support our people. Teamflect enabled us to have a more centralized platform that ticked all of our boxes.
00:01:54
What are you using Teamflect for right now?
We launched our performance alignment discussions, which we use the review platform for. We're about to release the recognition tab on the 1st of July — recognizing people on the basis of our values. We use the feedback tab, the meetings tab, and the goals tab. I don't think there's much we don't use, to be honest. The integration with Microsoft Teams makes it super easy for us and
00:02:23
it's just been easy to use. The only thing we haven't turned on is recognitions, but that's going live in July as we wanted a staggered approach.
What is your favorite feature in Teamflect?
For me personally, I think it's the integration with my meetings. It makes my life so much easier. It's a one-stop shop — it captures all of my action items, I'm able to capture feedback for my team, and it feeds straight back into reviews and meeting discussions. I just think
00:02:54
it's the ease of integration. The meetings tab has been my favorite overall.
How do you think Teamflect has helped Altus Consulting?
Teamflect has been pivotal in helping us articulate our strategy. We've had all these things we've wanted to do, and Teamflect made it really easy by centralizing everything, allowing us to put all of our goals into one location and the team to be connected to those goals. And the fact
00:03:30
that it integrates directly with Microsoft Teams — there weren't many tools that did that the way Teamflect does.
How has your experience been with the customer service and support?
Really, really good — surprisingly good. When you have an offshore organization and you're down under, you kind of expect there's going to be a whole bunch of delays. But there actually wasn't. Every question that we had was answered and
00:03:58
customization was built in where needed. It was actually really surprisingly good, which is awesome.
How would you summarize your experience with Teamflect in a couple of sentences?
From the moment we came across the Teamflect platform — from the very first demo — it was almost too good to be true. We had been looking for very specific aspects within a system, and when we came across Teamflect we thought, okay, there's
00:04:37
got to be something wrong here, because it just seemed like everything we'd wanted. It also ticked our security requirements, which was a huge factor — we have very robust data and analytics needs and some pretty strict requirements around security. So it ticked everything.
00:05:00
Initially it seemed almost too good to be true, but since implementing the system, everything that was promised has come to fruition. For us it's been a really solid platform that's enabled us to do exactly what we need to do, to allow our people to focus on what they do best every day.
Teamflect, build teams that deliver.
.svg)
.svg)
.svg)
.svg)
.svg){kind=small}
.svg){kind=small}
.svg)
