Altis Consulting, a boutique data and analytics consulting firm with a global presence primarily in Australia, New Zealand, and the UK, stands out for its highly skilled consultants and unique approach to transforming data into actionable insights. Celebrating 25 years of expertise, Altis distinguishes itself not by the scale of its operations but by the depth of its technical savviness and its ability to humanize data interpretation for its clients.
As Altis Consulting continued to grow and evolve, the need for a more robust and flexible performance management system became apparent. The company sought a solution that could not only support its expanding global strategy and reinvigorate company values but also enhance its focus on broader aspects of performance management. Teamflect emerged as the ideal solution, offering a customizable platform that aligned perfectly with Altis's need for a robust, all-encompassing tool to manage performance reviews, goal setting, and employee recognition.
Charmaine Loratet, Chief People Officer at Altis Consulting, noted that Teamflect not only met their specific functional requirements but also supported the company's strategic goals and cultural ethos, providing a unified system that facilitated both management efficiency and team connectivity.
"Teamflect has been a really solid platform that's enabled us to do exactly what we need to do to allow our people to focus on what they do best every day."
Charmaine Loratet - Chief People Officer
The team over at Altis Consulting was looking for a well-rounded performance management platform that was in line with their organizational values. As Charmaine explains "We needed a system that is going to be able to integrate with values, goals, and our broader strategy that allows for recognition, basically a system that is well-rounded."
This is where Teamflect came in and truly stood out among the competition. Teamflect was such a good fit for Altis that Charmaine points out "It was almost too good to be true! We found everything that we were looking for in a system. Teamflect ticked all of our boxes.".
"Teamflect really hit the spot for us, especially on the customization front and how easy it was for them to meet our needs."
The Teamflect platform is designed in a way that every organization can truly make it their own. Every single module in Teamflect was built with the awareness that while teams may have similar needs, their methods for meeting their needs could be night and day. Teamflect's customization capability ensured that the software not only fit seamlessly into their existing workflows but also their evolving business demands.
"Teamflect also ticked our security check, which was a huge aspect!"
When you are an organization like Altis Consulting that handles a lot of data and analytics, security is one of the most important criteria when choosing a digital solution. Just as Teamflect, ticked all the boxes in terms of features, but also in the security department, providing peace of mind that sensitive data was handled with the utmost integrity and in compliance with global standards.
"The integration with my meetings makes my life so much easier. It's a one-stop shop."
As a software designed specifically for Microsoft Teams and Outlook, Teamflect's integration with Altis's meeting processes significantly streamlined administrative tasks. Charmaine noted, "It captures all of my action items, I'm able to capture feedback from my team, and it leads straight back into reviews and meeting discussions." Teamflect's integration into Microsoft Teams meetings proved invaluable in maintaining a clear and consistent communication flow and ensuring that every meeting was productive and outcome-oriented. Charmaine further elaborated on the matter "I think Teamflect has been pivotal in helping us articulate the strategy that we've set. For us, we've had all these things that we wanted to do. Teamflect just made it really easy by centralizing it, allowing us to put all of our goals into one location, and the team to be connected to those goals."
"Customer service is surprisingly good! When you have an offshore organization and you're down under, you expect that there's going to be a whole bunch of delays but there actually isn't."
The exceptional customer service provided by Teamflect was a testament to their commitment to client satisfaction, regardless of geographic location. The prompt responses and effective solutions reinforced Altis's decision to choose Teamflect, ensuring that any potential issues were swiftly and efficiently resolved.
Through Teamflect, Altis Consulting not only found a solution that met their immediate needs but also acquired a strategic partner that contributed to their ongoing success and adaptation in a dynamic industry landscape.