Confluence Digitized Paper-Based Performance Reviews with Teamflect

February 6, 2024
One of the most comprehensive landscape, architecture, and urban design firms in The US, Confluence, simplified and digitized their performance reviews with Teamflect.
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Confluence Digitized Paper-Based Performance Reviews with Teamflect
Headquarter
Des Moines, IA
Industry
Architecture and Planning
Organization size
100-200 employees
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Confluence, a premier landscape architecture firm with a diverse presence across the Midwest, including locations in Iowa, Minnesota, Illinois, Colorado, Nebraska, and Kansas, has made significant strides in streamlining their performance reviews with Teamflect. Kathleen Carper, the Human Resources Coordinator at Confluence, shares her journey of integrating Teamflect into their operations since her start in the organization.

Key Teamflect Features They Use:

  • Performance reviews across multiple locations
  • Goal setting and progress tracking
  • Employee surveys and feedback collection
  • Automated review cycles with deadlines
  • Centralized data dashboard for HR oversight

Life-Changing Simplification for HR

Kathleen Carper - Human Resources Coordinator

"It has been amazing. It's made my life a whole lot easier."

Kathleen Carper - Human Resources Coordinator

Confluence's decision to adopt Teamflect was driven by the need for a comprehensive tool that could handle various aspects of performance management seamlessly.

Kathleen elaborates on the diverse uses of Teamflect within Confluence, stating, "We're using it for reviews. We are having all of our employees put goals into Teamflect and use it for surveys." This level of multifunctionality has enabled Confluence to centralize their performance management processes, making it easier for employees across all locations to engage and align with the company's objectives.

Smooth Implementation and Support from Day One

"Both the onboarding and implementation processes have been really easy. Teamflect has worked smoothly!"

When Kathleen joined Confluence, implementing Teamflect was one of her first major projects, and it went remarkably smoothly.

The platform's intuitive design meant employees could start using it right away without extensive training.

What made the difference wasn't just the user-friendly interface, but the comprehensive support system. Teamflect provided dedicated training for both administrators and end-users, backed by an extensive library of tutorials and use-case videos.

"My customer success manager is awesome. She is really quick to answer my questions. She's been fantastic!"

Kathleen praises her interactions with Sue, her dedicated customer success manager, "When I send her an email, she responds to me immediately. I know if I send her something, I'll hear from her within the day. She had a half-hour phone call with me when I first started... So she's been fantastic."

Everything in One Central Hub

"I love the fact that I can send out multiple reviews, goals, surveys, and see all the data in one spot."

As a self-described "Checklist Person," Kathleen appreciates how easy it is to keep track of everything performance management-related inside Teamflect.

She loves being able to check in with her team on goal progress, survey completion, reviews, or anything else.

Teamflect not only makes it easy to keep track of performance but also empowers employees to own their goals, agendas, and to-do items. Goal owners receive automated notifications to update their goal progress at intervals of their choice, without a manager having to worry about sending reminders.

Digital Transformation Done Right

"Teamflect has definitely helped in regards to getting us away from paper."

The transformation from manual, paper-based processes to a fully digital system has been revolutionary for Confluence. Kathleen explains how Teamflect streamlines the entire performance review process:

"You have until this date to get this done, and then it's going to go to the reviewer and they have until this date to get done, and then it's going to go to the calibrator. So I can give specific deadlines for things, which makes life a whole lot easier."

Confluence is an organization that likes to take the lead in its industry, and we are proud to have the amazing Confluence team as part of our incredible community of 1000+ forward-thinking organizations that use Teamflect to streamline performance management.

With Teamflect's help in digitizing and centralizing their performance management across six states, Confluence has created a unified culture of excellence that matches their reputation in landscape architecture. We look forward to being part of their performance management journey for years to come!