Mansfield Hall Success Story

Mansfield Hall is an innovative educational institution dedicated to supporting neurodiverse learners as they navigate the complexities of college life. With locations in Madison, Wisconsin; Eugene, Oregon; and Burlington, Vermont, Mansfield Hall provides essential academic and social support to ensure that students not only thrive academically but also grow personally and socially.

The challenge for Mansfield Hall was maintaining an effective operational structure that upheld its deep commitment to creating an inclusive and psychologically safe environment for its students and staff. This need became particularly pressing as the organization transitioned from Google's suite of tools to Microsoft's platform—a move that could potentially disrupt its finely-tuned employee interaction and management systems.

Enter Teamflect, a performance management tool that seamlessly integrated into Mansfield Hall's new Microsoft environment. Teamflect offered a solution that not only aligned with Mansfield Hall's technological shift but also enriched its organizational culture. Casey Cox, Vice President of People Operations at Mansfield Hall, highlighted how Teamflect was instrumental in this transition.

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"As a company coming into the Microsoft space from Google, Teamflect has been an amazing way to ensure that our staff feels organized and supported around their employee experience, which includes goal setting, professional development, input into organizational decisions, and recognition from their peers."

Casey Cox - Vice President of People Operations

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Teamflect facilitated a smooth transition for Mansfield Hall, integrating essential features that supported and enhanced staff management and operational efficiency. Casey emphasized, "Teamflect did everything we needed in a really great integrated package with our Microsoft transition. So it couldn't have been smoother from the start."

"The meetings tab and its ability to set agendas that we can now look back on have elevated our staff supervision experience."

The Meetings tab in Teamflect became a favorite feature within Mansfield Hall, greatly enhancing the way meetings were conducted and managed. Casey shared, "To be honest, I think the Meetings tab is my favorite feature, specifically setting agendas so we're all on the same page. The shared notes have been fantastic. The ability to export all of those into a succinct summary has been very helpful as well."

The implementation of Teamflect also significantly improved the recognition practices at Mansfield Hall. The recognition module allowed staff to acknowledge each other's efforts effectively, fostering a positive and supportive work environment. "The recognition is something that's important to all companies in creating a happy and productive work environment. And this is a way that we can really capitalize on our own in-person and on-ground recognitions."

"Day or night, for whatever I need, I've always been able to reach somebody, and not just somebody who can listen but somebody who can help. It's been great."

The responsiveness and effectiveness of Teamflect's support team played a crucial role in ensuring the platform's success at Mansfield Hall, providing timely and helpful service whenever needed. As a platform that is built on the values of continuous feedback and open communication, Teamflect reflects the same values in its customer success department.

"Teamflect allows me to focus on the things that will drive our organization forward because it holds everything else."

Teamflect's comprehensive capabilities enabled Casey and the rest of the Mansfield Hall team to concentrate on strategic initiatives and core organizational goals. Casey elaborated, "It allows me to focus on what's really important because I have full confidence and trust that the platform is holding all of the other components that are supporting our staff."

Through Teamflect, Mansfield Hall not only navigated a significant technological transition smoothly but also enhanced its ability to manage and support a diverse and geographically dispersed team, ensuring that both students and staff continued to thrive in a supportive and efficiently managed environment.