Employee Engagement Models: Frameworks to Drive Motivation and Retention

Published on:
July 4, 2025
Updated on:
October 10, 2025
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The fast paced nature of life that we live in obviously heavily impacts our workplaces and organizations in turn have deeply changed the way they approach their most valuable asset: their people. With various work models and generational differences creating diverse workplace expectations, the talent shortage is more obvious now more than ever.

The results are in. Disengaged employees cost companies billions each year in lost productivity and increased turnover, not to mention the impact of such talent circulation on customer satisfaction. Still companies are struggling in engaging their workforce in a way that satisfies their needs.

That is exactly why we need employee engagement models. They provide a strategic foundations and transforms your efforts into structured and deliberate approaches into your company's engagement levels. So without further ado, let's get into it.

What Is an Employee Engagement Model?

Employee engagement models are frameworks that allow to create a structured plan and strategize employee engagement efforts within an organization. Put simply, they clearly outline various elements like leadership communication recognition and growth that impact employees' commitment to their work and company, fostering a high-performance culture.

Why Are Employee Engagement Models Important?

why are employee engagement models important

Employee engagement models are important because they provide a framework that is structured and strategic enough to outline clearly how employee engagement efforts are rolled out through an organization. They help not only identify what drives engagement and pinpoint key factors that go into it, they also improve retention and performance through guiding strategic action.

These models also offer a roadmap for measuring and tracking progress while aligning culture with business goals, ensuring the workplace supports high-performing teams and agile performance management practices.

Top 6 Employee Engagement Models Explained

Now that we have the very basics covered when it comes to employee engagement models, let's take a look the top 6 employee engagement models a little bit closer.

What is The Zinger Model?

The Zinger model, named after its developer David Zinger, utilizes a 14-element pyramid that outlines how engagement is built from the ground up, each step of the way. It focuses on personal responsibility, meaningful work, connection with others, and results.

The main idea behind this is to combine individual drive and strong relationships with a holistic engagement experience through clear goals.

What is The Gallup Q12 Model?

The Gallup Q12 model as its name suggests, bases its approach from 12 core questions that aim to identify what employees need in order to feel truly engaged.

The questions include;

  • Do I know what is expected of me at work?
  • Do I have the materials and equipment I need to do my work right?
  • At work, do I have the opportunity to do what I do best every day?
  • In the last seven days, have I received recognition or praise for doing good work?
  • Does my supervisor, or someone at work, seem to care about me as a person?
  • Is there someone at work who encourages my development?
  • At work, do my opinions seem to count?
  • Does the mission/purpose of my company make me feel my job is important?
  • Are my coworkers committed to doing quality work?
  • Do I have a best friend at work?
  • In the last six months, has someone at work talked to me about my progress?
  • This last year, have I had opportunities at work to learn and grow?
  • The key point behind this model is to have practical and measurable indicators that drive engagement, especially when it comes to support, recognition and purpose within an organization.

    What is The AON-Hewitt Model?

    This model on the other hand defines employee engagement via the Say, Stay and Strive approach. But what does this really mean?

  • Say: Employees speak positively about the company.
  • Stay: They intend to remain with the company.
  • Strive: They go above and beyond in their work.
  • The idea is that engagement is actually the balance between attitude, loyalty and effort which are all influenced by the culture leadership and HR Practices within an organization. Through this perspective, the AON-Hewitt model identifies employee engagement trends and support matrix organization structures within a company.

    What is The Kahn Model?

    Developed by William Kahn, this model is the foundational model of engagement theory. It defines employee engagement via three main psychological conditions: meaningfulness, safety, and availability.

    This idea basically outlines that employee engagement comes down to feeling that the work itself matters, that there is safety within one's work and having the physical and emotional capacity to engage. According to this model of employee engagement people are most involved when they find personal value, feel safe, and are energized.

    What is Maslow’s Hierarchy in the Workplace?

    This model on the other hand is adapted from Maslow's hierarchy of needs, outlining the five levels of needs apply to employee motivation all the same.

    The list goes as follows;

  • Physiological: Salary, work conditions
  • Safety: Job security, policies
  • Belonging: Team relationships
  • Esteem: Recognition, responsibilities
  • Self-actualization: Growth, purpose
  • Employees must have these needs met to fully engage and grow, helping to identify high-potential employees.

    What is The JD-R Model?

    Last but not least, the JD-R Model AKA job demands-resources model balances demand with resources as you can already tell by the name. It basically requires resources to at least meet or exceed demands and that way engagement can rise.

    If you on the other hand find that demands outweigh the resources, burnout hence increases. The key idea behind this model is that engagement is maintained by managing stress and boosting support to the workforce.

    Key factors typically considered in this model include:

    • Job Demands:
      • Workload
      • Emotional demands
      • Role ambiguity
      • Time pressure
    • Job Resources:
      • Autonomy
      • Feedback
      • Social support
      • Opportunities for development
      • Recognition

    When these elements are balanced well, employees are more likely to stay engaged and productive.

    How to Choose the Right Employee Engagement Model

    Sure, we've looked into the top 6 models, but how do you know which model is right for you? Here's the thing.

    1. Understand Your Purpose: Know with confidence what you're trying to achieve with your employee engagement model. Are you aiming to boost performance, reduce turnover or improve leadership? For performance-driven goals, try the Gallup Q12 or JD-R model. For cultural transformation, models like Zinger or Kahn work better.
    2. Assess Organizational Maturity: Whether you're a newer or older business or perhaps your organization's size can be a determining factor in helping you find what might work best. More mature organizations for example can adopt complex models like AON-Hewitt or JD-R, especially if they already run employee surveys.
    3. Take Measurability Into Account: Again, what do you wish to achieve? Are you looking for engagement survey ready data-driven insights? Then go for Gallup Q12 or AON-Hewitt. But if your focus will be more on the human behavior or relationships within, we'd recommend Kahn or Zinger employee engagement model.
    4. Align Your HR Capabilities: Choose a model that works well with your HR team's capacity to implement and act on the results received. If you lack the resources, it might be best to start small and build your way up.
    5. Test and Adapt: It's not like your choice in employee engagement models is set in stone so don't forget that you're allowed to change your approach as you test out different perspectives.

    How to Implement an Employee Engagement Model (Step-by-Step) (Teamflect)

    So, how can you implement an employee engagement model of your choosing? What better way than to utilize the employee engagement tool designed specifically for Microsoft Teams? Teamflect can assist you on any level that you need and we'll take you through each step right now.

    Run Employee Engagement Surveys

    An anonymous employee engagement survey. It includes a switch that can toggle the anonymity of the survey.

    Running consistent employee engagement surveys are a huge part of gathering feedback and the necessary data to guide you in your employee engagement model design. With the information you collect from you most valuable asset, your workforce, you can begin to understand exactly what your employees need and get started on picking out the right model. With Teamflect's survey model you can;

    • Conduct anonymous surveys to encourage feedback
    • Save time and track trends with automated surveys
    • Cultivate advocacy with eNPS surveys

    Implement surveys as a regular practice and see the results for yourself!

    Hold 1:1s and Team Check-ins

    Teamflect's Microsoft Teams meeting agendas with talking points, shared & private meeting notes, employee recognition, and goal setting features.

    Don't just collect feedback but put that information to use and balance the information with 1-on-1 discussions to better articulate your employees' needs. Utilize Teamflect meeting feature and;

    • Create agendas, track goals, and capture notes in one place
    • Access and present real-time performance data to have educated discussions during 1:1 or team meetings.
    • Drive engagement and productivity in every 1-on-1 meeting

    With features like these, you can ensure that all the data you collect isn't wasted but optimized in the most effective way possible. This module specifically allows you to clearly communicate and structure your employee engagement plan within your organization through Teamflect’s one-on-one system.

    Incorporate Feedback Into Action Plans

    The cascading goals structure inside Teamflect's OKR software for Microsoft Teams. It shows different goals that relate to each other alongside goal progress labels such as "On track" or "At risk".

    Teamflect has always been proud of its performance management capabilities and a big part of that is the OKR module. As you keep collecting detailed information on your employees' engagement status you're also going to have to implement your insights at every level as best you can. Utilizing the OKR module you can;

    • Make your company Goals & OKRs a natural part of daily conversations with the most intuitive OKR tool designed for Microsoft Teams.
    • Create a clear line of sight from individual contributions to company objectives to align every employee behind your company’s mission.
    • Customize the completion criteria for goals to measure success, your way.
    • Support IDPs and utilize a succession plan software and provide a clear career path to your employees.

    All of which will help give your workforce the right workplace to know they are valued, heard and invested in which will allow your employee engagement models to fulfill their true purpose.

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    Adapt Your Model To Changing Employee Needs

    Last but not least, we cannot stress this step enough, keep adapting your employee engagement models as you keep on your way. Like with anything in life, the business world is full of challenges and curveballs and new developments within industries every day. To keep up to date, the best strategy is to consistently keep monitoring progress and learning from your findings and implement necessary changes in a timely manner.

    Follow this path consistently and nothing is in your way to creating a workplace that any employee would want to work at.

    Do You Need to Follow an Employee Engagement Model?

    Having a structured approach at any level of your business is non-negotiable if you're looking to stay competitive in such a fast-paced world. And employee engagement is such a huge part of successful organizations that implementing employee engagement models can never be just a nice to have. So let's take a look at exactly why that is from a few different angels!

    Benefits of Using a Model

    We've already discussed in this article what employee engagement models bring to the table but let's wrap it up once again. First and foremost, employee engagement models offer a clear structure and roadmap that allow targeted action. This creates room for better measurement where companies can make much better, data-driven decisions.

    That way, organizations have the right space and resources to improve performance and retention over time and create stronger strategy alignment. This is what ensures consistency across teams and helps ensure each team within strive for the same organizational goals.

    Creating a Custom Framework

    To create your custom framework, you can basically follow how the same steps we went through with choosing from the models mentioned. Always start by defining what you need and what engagement means to you. That way you'll have a clear starting point on identifying your key drivers whether that is leadership quality or recognition.

    Once you have that settled, you can create the pillar categories that you're looking to follow and use these groups to assign measurable indicators to. Then you'll need to align business goals and clearly communicate your framework with the workforce.

    The only thing left after this point is to keep monitoring, keep reviewing and refining regularly to ensure you're up to date in your methods and are striving for your organizational objectives.

    Combining Elements From Multiple Models

    When creating a custom framework that caters to your needs the best, you can also look into the models we've already discussed and pick and choose the elements within these models that you believe will benefit you the most.

    Once you've identified the strengths, you can continue to create your model as we just described. Create pillars, group them, assign indicator and start measuring and adapting as you keep going. Follow through with your employee engagement model consistently, and you are guaranteed to see the results!

    Written by
    Deniz Imer
    Deniz is a Senior Content Writer and Organizational Behavior Enthusiast at Teamflect, specializing in the art and science of people strategy. With a deep fascination for how workplace culture and effective leadership shape company success, she produces insightful, research-backed articles on organizational behavior, employee engagement, and HR innovation within the Microsoft Teams environment. Deniz frequently collaborates with HR professionals and industry experts to deliver practical content that inspires smarter, people-focused organizations. Her work is driven by a clear mission: To empower teams and leaders with evidence-based insights that drive real transformation across the modern workplace.
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