Do you want to improve your employee’s performance goal and engagement level? Then give a try to the goal setting theory of task motivation, which is the most popular and efficient way of setting and achieving goals.
But you must be curious to know why goal setting theory is important. And how can it boost the performance of your employees?
The answer is pretty simple when you provide an ultimate goal to your employees; it triggers them to use their resources in the best way. And if you combine constructive feedback with the goal-setting process, you will be amazed by the results.
Edwin A. Locke developed this theory in 1968. He proposed this theory in an article published titled “Toward a Theory of Task Motivation and Incentive.”
The main idea of Edwin Locke Goal Setting Theory is that setting measurable and well-defined goals brings better results than unclear and challenging goals.
Locke suggested that when employees accomplish goals faster when they have clearly set goals and constructive feedback.
Challenging goals motivates employees to give their best, and they develop specific skills. Hence, they receive positive feedback, which ultimately improves employee satisfaction, productivity, and engagement.
In the light of this theory, there are five principles of goal setting theory:
1. Clarity
Goal specificity helps the employees in better understanding the aims of projects and deadlines. It mainly allows employees to understand the ultimate goal behind the project. Thus they can match up to their personal goal to the company’s ultimate goal.
2. Challenge
Goals should be challenging but attainable at the same time. Challenging goals tend to demotivate the employees and negatively impact their performance goals. However, having realistic goals will motivate employees to give their best. It will lead to building stronger performance goals of employees, and they will have higher job satisfaction at the end.
3. Commitment
Commitment helps in keeping the employees on the right track. If they aren’t committed, they will not enjoy the process and ultimately fail to achieve their goal.
4. Feedback
Another vital principle of goal setting theory is the right kind of feedback. Constructive feedback motivates the employees to overcome their shortcomings. Also, continuous feedback keeps them accountable, boosts positive emotions and their chances of increasing goals performance.
5. Tasks Complexity
The complex and challenging goals should be broken down into smaller and simpler goals. Besides, employees should be continuously updated about the progress of larger goals to keep up their motivation level.
Here are some benefits of goal setting theory which you can get after applying the goal setting theory of motivation and incentives in your organization:
There are some drawbacks of this theory as well, which limit its performance. It may have the following disadvantages:
The goal settigng process is rather simple, yet effective. The practice of goal setting theory depends on the following steps.
You need to identify why a particular goal needs to be accomplished before meeting with the employees and discussing those reasons with them, getting their opinions on the matter and involving them in the action plan.
The plan you develop should follow a SMART model. With SMART goals in Goal Setting Theory, the employees should have everything they need to achieve the goal.
The final and quite possibly one of the most important steps is that the leader should be giving regular feedback.
Using Goal Setting Theory to improve performance involves understanding how to set both individual and team goals effectively.There are differences between individual vs. team goals in the workplace.
Team goals are designed to bring members together and focus on shared achievements, while individual goals are personalized and based on each person’s role, skills, and development needs. Because it's important to motivate employees and ensure that their individual goals and team goals are aligned with organizational success.
When applying Goal Setting Theory for teams, it’s important to create shared goals that unify and inspire collaboration. Team goals should be clear, measurable, and relevant to the team's overall mission.
Goal setting for team performance is about creating goals that are not only specific but also interdependent. This means each team member should understand how their work contributes to the team's success. Some team goal setting examples include defining project deadlines, quality benchmarks, or customer satisfaction targets that require input from multiple members.
On the other hand, finding balance in setting individual and team goals should never be overseen. Individual goals should be aligned with team objectives to maintain harmony and maximize productivity. The best way to ensure this goes through regular feedback session with employees and comprehensive performance reviews.
Regular feedback and performance reviews help organizations to understand the dynamics of team goals vs. individual goals in the workplace, and assess employee expectations vs. organizational roadmap.
For example, if too much emphasis is placed on individual goals, team members may prioritize individual achievements over team success, potentially harming collaboration. Same goes for the other way,if only team goals are highlighted, individuals may feel their personal contributions are not adequately recognized. The best approach involves setting clear, motivating goals at both levels while ensuring they are interconnected. For more tangible examples check our Goal Setting Examples article!
The way leaders and managers set and communicate goals impacts the overall success of the organization. Leadership and Goal Setting Theory emphasize the importance of setting goals that are challenging yet still achievable. Effective leaders inspire their teams by communicating clear expectations and explaining the role of leaders in the process.
Leaders aren't just responsible for setting goals but also for motivating their teams and providing the necessary support to achieve these targets. For leaders, staying engaged in the goal-setting process sets the tone for the team and they hold the responsibility to adapt goals as needed and ensure they remain achievable and motivating.
One of the most effective goal setting strategies for managers is to use a cascading goal structure. This means starting with high-level organizational objectives and breaking them down into specific, measurable goals for departments, teams, and individuals.
Effective goal setting for leaders also involves being strategic and adaptive. So, what does it exactly mean? It is to recognize that not all goals are created equal, some may need to be adjusted based on varying reasons like market conditions, team performance or changing organizational priorities.
Leaders should be open to revisiting and recalibrating goals to maintain momentum and drive results.
Goal Setting Theory in management underlines the need for balance between ambitious and realistic goals. Leaders and managers should be strategic in how they set goals, ensuring they push teams to excel without setting expectations that are so high that they lead to employee burnout.
For all the leaders out there reading this, lead by example and don’t be afraid of making adjustments as needed.
Sebrae Meier
Let's start with the case study of Sebrae Meier.
Sebrae Meier, a branch of Sebrae Rio, assists over 27,000 companies annually by offering a variety of services such as consulting, in-person and remote support, training sessions, workshops, and events. These services cover key business areas like strategic planning, marketing, innovation, finance, and more, helping businesses improve their operations and grow.
Their journey with OKRs began with a need for clearer execution, better teamwork, and stronger employee engagement. After researching, the management team chose OKRs as a way to align team efforts and keep everyone focused on the same goals. To understand how this decision impacted the business, Sebrae Meier collected data over six months, using documents and remote interviews with the business unit manager, employees, and a consultant.
Instead of a top-down approach, Sebrae Meier adopted a bottom-up method for OKRs, where teams were empowered to set their own goals aligned with the overall company mission.
While there were challenges, such as getting everyone on the same page with measurable results, Sebrae Meier refined their approach over time. Yet, with clearer goals and more collaboration, employees became more engaged, aligning their efforts and staying connected with their team's progress, and they saw an improvement in both individual productivity and team performance.
And we have Google. Google embraced the OKR (Objectives and Key Results) framework from its early days as a start-up and has stuck with it as they’ve grown into one of the world’s most influential tech companies. They use OKRs across all levels, from individual employees to departments and the organization as a whole.
From day one, Google has integrated OKRs into their company culture. They set company-wide annual OKRs to define their big-picture goals for the year but keep things flexible to adapt to changes as the year progresses.
At the end of each quarter, Google teams evaluate their key results using a simple 0-1 scale. The idea isn't to achieve a perfect score. Instead, an average of 0.6 to 0.7 is ideal, suggesting that the goals were challenging yet achievable. This encourages teams to take risks and think big without fear of being penalized for missing the mark slightly.
One of the best ways of setting and achieving goals faster is SMART Theory. It is an acronym that stands for:
This means that goals should be as transparent as possible. For instance, instead of saying to your employee to make more calls, communicate that you need to make 20 calls daily.
Measurable
Besides, it should be measurable, and you should provide them with the exact figure so they can track their performance goal. Provide them a specific and challenging target, like increasing the customer satisfaction rating to 20% in 2 months.
Achievable
Although the goals should be challenging yet achievable, make sure to provide the employees such a task that aligns with their skillset. An attainable goal will help employees to match their specific goal with the company’s ultimate goal.
Realistic
Setting unrealistic goals will demotivate your employees instead of motivating them. So, make sure to set realistic goals.
Time-bound
Goals should be time-bound; otherwise, employees may procrastinate in achieving them, such as instructing employees to increase sales by 15% in the next 120 days.
To provide you with a more clear sense of how setting theory can be applied in the workplace, we wanted to provide you with examples of SMART goals.
Not only will the examples below give you a better understanding of goal setting theory and SMART goals in general but they will also serve as guides you can model your goal setting after.
Goal: Increase the quarterly sales revenue by 15% over the next quarter by expanding the customer base through targeted social media advertising campaigns and enhancing the sales team’s skills with weekly training sessions.
Why it’s SMART:
Goal: Grow the company’s Instagram follower count by 30% within the next 6 months by posting regular engaging content, utilizing influencer partnerships, and running monthly promotions.
Why it’s SMART:
Goal: Reduce employee turnover by 10% by the end of the fiscal year through enhanced employee engagement initiatives, including monthly team-building activities, a revamped onboarding process, and quarterly feedback sessions with employees.
Why it’s SMART:
Besides, many smart goals templates are available online, which makes the goal-setting process more convenient.
Are you interested in setting SMART goals but don’t have much time to go through a tedious goal-setting process? Following apps can help!
Teamflect is also a fantastic app that helps to keep your employee-focused and aligned on particular goals. It elevates employee performance and increases alignment with an integrated Goal / OKR tool. By using this tool you;
It is a free app and is available for iOS. Using this app is pretty simple as you have to enter your goal, and it will break it down into a smaller set of goals.
This app is different than others since it tackles your goal like they are the task of a professional project. You can access your four goals in its free version, but you have to switch to its paid version to work on more goals.
Importance of Goal Setting Theory, when used efficiently, can improve the performance of your employees. However, its principle should be applied carefully. Otherwise, it may lead to ambiguity and misunderstandings, which will ultimately bring negative results.
Goal Setting Theory, developed by Edwin Locke in the 1960s, posits that setting specific and challenging goals can significantly enhance motivation and performance. It emphasizes the importance of clear goals, commitment, feedback, and task complexity in driving effective outcomes.
By setting goals, employees increase their efforts and motivation, resulting in better performance.
Goal-setting theory is incredibly effective in facilitating the exchange of constructive feedback.
When done right, goal-setting can boost productivity, employee engagement, and accountability all together.
1. Before you set goals, establish what you are trying to achieve with these goals.
2. Let your employees in on the plan.
3. Set SMART goals.
4. Encourage the exchange of feedback throughout the process
5. Make necessary changes as you see fit.
According to this theory, setting and achieving goals in an effective manner can be accomplished by following a clear set of guidelines.
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